Privacy Policy

At Luxury Chauffeur Quito, we value the privacy and protection of the personal information of our customers, passengers, and website users. This Privacy Policy explains how we collect, use, store, and protect information related to our private chauffeur and transportation services in Ecuador. By using our website, submitting forms, or booking our services, you acknowledge and accept this Privacy Policy.

1. Data Controller

Luxury Chauffeur Quito is responsible for the processing of personal data collected through the website and other communication channels.

2. Information We May Collect

We may collect information such as:

• Name and contact details.
• Email address and phone number or WhatsApp.
• Information related to reservations and requested services.
• Billing and payment information.
• Information provided through forms, emails, or messages.
• Technical data generated from the use of the website.

3. Purpose of Data Processing

Personal information may be used to:

• Respond to inquiries and requests.
• Prepare quotations and manage reservations.
• Coordinate transfers and transportation services.
• Process payments and administrative matters.
• Provide customer support.
• Improve the quality and security of our services.
• Comply with applicable legal obligations.
• Analyze website performance using tools such as Google Analytics and Google Search Console.

4. Legal Basis

The processing of personal data may be based on:

• The performance of a requested reservation or service.
• Compliance with legal obligations.
• Our legitimate interest in operating and improving our services.
• The user’s consent when required.

5. Cookies and Analytics Tools

The website may use cookies and similar technologies for functionality, analytics, and improving the user experience. We may also use tools such as Google Analytics and Google Search Console to monitor and improve website performance.

6. Sharing of Information

We do not sell personal information to third parties. Information may only be shared when necessary to provide our services, process payments, obtain technical support, or comply with legal obligations.

7. International Data Transfers

Some technology providers may process information outside Ecuador. We seek to work with providers that maintain appropriate standards of security and data protection.

8. Data Retention and Security

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and address potential claims. We implement reasonable measures to protect information; however, no method of transmission or storage can guarantee absolute security.

9. Your Rights

Subject to applicable law, individuals may request:

• Access to their personal information.
• Correction or updating of inaccurate information.
• Deletion of personal data when applicable.
• Objection to certain processing activities.
• Withdrawal of consent where processing is based on consent.

10. Children’s Privacy

Our services are not primarily directed to children. We do not knowingly collect personal information from children without the involvement of a parent or legal guardian.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

13. Contact Information

For questions regarding this Privacy Policy or the processing of personal information, please contact us:

• Email: info@chauffeurquito.com
• Website: https://chauffeurquito.com/
• Quito, Ecuador.